Privacy Policy
Last updated November 2026
How we collect, use and protect the information you share with us, under British Columbia's Personal Information Protection Act (PIPA) and Canadian privacy standards.
What we collect
We collect only the information you voluntarily submit through our contact and booking forms: your name, email address, phone number, business details, and any project assets (logos, images, and text) you send us.
We do not run advertising trackers on this site, and we do not collect payment or card details directly.
How we use it
The information you submit is used strictly to communicate with you about your project, to deliver web design and domain setup services, and to process invoicing.
We keep project records only as long as needed to deliver the work and meet our accounting obligations.
Any temporary login credentials provided by a Client to connect their email or domain to their website are used strictly to complete the technical setup and are never stored long-term or shared with third parties.
We never sell your data
We never sell or rent client data to third parties. Information is shared only with the service providers required to deliver your project, such as domain registrars and cloud hosting platforms, and only to the extent needed.
Your rights under PIPA
Coastal TW Designs operates under British Columbia's Personal Information Protection Act (PIPA) and applicable Canadian privacy standards. You may ask to see, correct, or delete the personal information we hold about you at any time by writing to contacts@coastaltwdesigns.com, and we will respond within 30 days.
Questions about your information? Write to contacts@coastaltwdesigns.com.